Shipping policy
PROCESSING TIME
All orders are processed within 1–2 business days after payment confirmation.
SHIPPING TIME
USA: 5–8 business days
Canada: 7–10 business days
We ship from our US warehouse. You will receive a tracking number by email once your order has shipped.
SHIPPING RATES
Free standard shipping on all orders over $50.
Orders under $50: $4.99 flat rate shipping.
LOST OR DELAYED PACKAGES
If your package is delayed beyond the estimated delivery time, please contact us at support@furlowco.com. We'll work with the carrier to locate your package or send a replacement.
CUSTOMS & DUTIES (CANADA)
Canadian customers may be subject to customs duties or taxes upon delivery. These fees are the responsibility of the customer and are not included in our product prices.